Navigating the Details of Exceptional Medical Billing Services
Support
Frequently asked questions
Everything you need to know about our services.
Will a dedicated team be handling our account?
Absolutely. Our billing managers are at your service 24/7, every day of the year. Your dedicated billing professional, available during regular business hours, ensures immediate responses to inquiries. We're not just your billing company; we're an extension of your team, resolving your queries promptly via phone or email.
Has a specific person been assigned to look after my accounts?
Yes, a seasoned billing professional is dedicated to managing your accounts receivable, available whenever you need assistance. In case they're unavailable, any of our managers can access your account and respond promptly.
Do you also provide services for credentialing?
Yes, our internal credentialing management team at Perfect Solution handles all credentialing requirements for our valued business partners.
When will you check up on our claims?
We initiate follow-ups six days after the deadline, calculated based on average A/R days. For instance, with an average payment time of just 14 days, we start following up on unpaid claims on the 20th day after initial billing.
What is covered by the medical billing services offered by Perfect Solution?
Our revenue cycle management service covers outgoing claims, paper and electronic payments, remittances, claim appeals, and denials. We consistently enhance our billing services to save you administrative duties.
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